Quality auditing has become a vital part of  business practice as a way to improve revenue, retain current customers and build your brand.

This event is an opportunity to hear from quality managers about their own leading edge projects to improve the quality of their products and processes.

Speaker 1

Jon Reich
Operations Manager, NSW
Jon has worked in the Life Science industry for over 10 years in a range of roles. Currently he is employed as Synertec’s NSW Operations Manager and is responsible for the successful project management and execution of validation and compliance projects for a variety of Pharma, Medical Device and Biotech clients.

Jon is one of the board directors of the Australasian Affiliate of ISPE, the International Society for Pharmaceutical Engineering and is the Asia-Pacific Programs Director for the Project Management Institute (PMI) Pharmaceutical Special Interest Group.

Synertec
Synertec is recognised as an industry leader in all aspects of Engineering, Compliance, Validation and Project Management, providing services, training and solutions which meet a range of national and international regulations and Quality standards. Our outcome-focused, Client-driven approach to projects enables us to deliver commercially pragmatic solutions to meet Client requirements, maximising benefits and long term value while ensuring regulatory compliance.

Speaking on:
Jon will be speaking on audit automation for improved compliance.

The current business environment is one of increasing, and increasingly complex, auditing and compliance requirements. This applies to virtually all industries and is well illustrated by the current situation in Pharmaceutical, Life Sciences and Medical Technology. These industries are some of the most tightly regulated that exist and lessons learned here are now applicable in various forms to all industries.

Jon will present a series of real audit “war stories” to illustrate a rational and practical evolution from traditional audit to enterprise-wide audit automation and compliance.

Speaker 2

Declan Sally
Manager for Quality and Continuous Improvement
CHEP Australia
Declan is a Lean Six Sigma Black Belt with more than fifteen years operations management, technical training and quality improvement experience in the pharmaceutical, utilities and pallet industries.  Declan graduated from University of Ulster, N Ireland with a BEng (Hons) Electrical Engineering and the University of Western Sydney with a Master of Business and Commerce (Operations Mgt).  He completed his Lean Sigma Black Belt with Neville Clarke in Singapore.

CHEP Australia
CHEP provide managed, returnable and reusable supply chain packaging solutions to help customers to store, protect and move their products through the supply chain in a cost-effective, safe and environmentally sound way, everyday. Chep Australia’s PDA project allows for in field collection of quality data.

Speaking on:
CHEP Australia's PDA project allows for in-field collection of quality data. Declan will talk about the challenges, benefits and results of this Australian project that Chep has now taken internationally into 20+ countries.

Speaker 3

Jackie Hiddlestone
Manager, Ancillary Services and Plumbing Assurance
Sydney Water
Jackie has over 28 years experience in the plumbing and building industry, with 13 of those with Sydney Water.  From a wider range, Jackie currently focuses on operations, finance, IT and change management. Jackie completed computing and commerce degrees at Wollongong University, followed by Business Administration at Monash.

Sydney Water
Sydney Water provides drinking, recycled and wastewater services to more than four million people in Sydney, Illawarra and the Blue Mountains. Sydney Water is Australia's largest water utility. Sydney Water’s Plumbing Inspection and Assurance Service (PIAS) is responsible for the protection of $12.6 billion worth of assets across the region, ensuring quality service delivery by licensed plumbers and drainers by administering the NSW Plumbing Code of Practice.

Speaking on:
Sydney Water launched its plumbing compliance management system in November 2008. It gives real time information access to field inspectors resulting in higher productivity and a better service to Sydney Water’s customers. Jackie will discuss the project implementation and business results.

This seminar is targeted at Quality Managers

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